Temporary service suspension








Temporary suspension is a service which allows temporarily blocking of the following services: Internet access, use of IP-TV and IP-Telephony saving settings of service provider, local network and connection port to the network.

You can use this service in case of positive balance on your personal account. It is possible to cease the service during a year to the period of 2 calendar months. For unused time the amount at the rate of determined tariff plan on temporary services suspension will be charged from your personal account.
If duration of services suspension is more 2 calendar months services payment will be made according to existing tariffs for ports use. Temporary services suspension is made from the date of calendar month shown by you for full number of calendar months.

Please remember that «AZ-EVRO TEL» uses prepayment system. Prepayment amount depends on tariff plan and services selected by you and entered to your personal account. Access to company services is made only if balance on your personal account is positive.

You can refill balance of personal account or pay for network services of «AZ-EVRO TEL» by the several methods:

— Cash payment in «AZ-EVRO TEL» office;
— Via bank transfer.

Requests for «Temporary services suspension» made by phone are not considered.